Wednesday October 21, 2020   —   breakouts/networking 6-6:30, meeting 6:30-8

The world has changed dramatically and a “new normal” has appeared almost overnight — a time of remote working, great uncertainty, changing priorities and dramatic cost pressures.

Software delivery teams sit at the heart of this challenging new environment as organizations look to them to deliver more, for less in strategically critical areas.

Metrics, visibility across teams and risk management were already an increasing priority in Agile software delivery — particularly in large scale organizations. But recent events have seen these catapulted from important to essential, as the “new normal” world presents a whole new set of challenges.

This presentation uses case studies to show how those organisations which adopt a framework of continuous improvement built around a meaningful set of metrics deliver software better.

Takeaways attendees should look to gain:

• Organizations that track and drive continuous improvement around meaningful software delivery metrics perform better in the “new normal” world.
• This requires the ability to define and track a set of inter-related delivery metrics — from core “North Star” metrics at a collective (technology leadership) level, to determinant metrics owned by teams and managers across the end-to-end delivery process
• Organizations will define their own set of metrics related to their own particular delivery environment and objectives. However, popular “North Star” metrics include: Time to Value, Deployment Frequency, and Team Engagement. Popular cascaded delivery metrics for managers and teams include: Flow Efficiency, Cycle Time, Completion Rate, and Engineer Morale Score.

About the Speakers:

Charlie Ponsonby is Co-founder and Co-CEO of Plandek. He started his career as an economist in the developing world, before moving to Andersen Consulting. He was founder and CEO of the UK e-commerce company Simplifydigital. Simplifydigital was founded in 2007 and was three times in the UK Tech Track 100 (fastest growing technology companies) and grew to become the UK's largest broadband comparison service. It was acquired by Dixons Carphone plc in April 2016. Charlie co-founded Plandek with Dan Lee in October 2017. Plandek is an end-to-end delivery metrics analytics and BI platform, to help technology teams better manage delivery risk and improve their delivery effectiveness. Plandek is used by clients globally including Reed Elsevier, Jato Dynamics, Autotrader.ca and Secret Escapes.

Will Lytle is a senior technology leader, specializing in digital transformation and leading cross-functional delivery teams. He has over 16 years of global experience built on digital delivery expertise, operating models, developing talent, and helping businesses shape and deliver technology-enabled business transformations. Will joined the Plandek leadership team from Deloitte as Customer Success Director. He is passionate about helping our clients build high performing, motivated delivery teams, and works closely with them to identify their biggest delivery challenges, form meaningful objectives, and find the right metrics to drive success.