November 2020 Meeting at SQGNE (online)

      View the slides       •       View recorded [Zoom] presentation

Avoid the Automation Journey to Disillusionment

Speaker: Joe Ours, Centric Consulting

Wednesday November 18, 2020   —   breakouts/networking 6-6:30, meeting 6:30-8

As teams embark on DevOps journeys, they begin to look at the entire IT value chain, looking for bottlenecks and constraints they can optimize. One of the first ones found is with testing. In today's world, test automation has become a necessity.

However, not everyone implements test automation with a strategic, planful approach. As a result, they unknowingly embark on a journey of disillusionment; where the realities of impulsive automation fail to meet the expectations of automation. In this presentation, Joe talks through how organizations find them on the path of disillusionment, how seductive it can be, what disaster lies ahead, and ultimately, how to avoid it.

From this talk, participants will learn

  • What the journey of disillusionment is
  • How companies find themselves on this path
  • What causes the disillusionment
  • How to prevent that painful journey

About the Speaker:

Joseph Ours is an International and Keynote speaker, author, and leader. Joseph is a Director and Partner of Centric Consulting where he heads up the Modern Software Delivery practice, focusing on Agile, DevOps, Cloud, Application Development, and Testing. Joseph has spent over two decades leading, coaching, speaking, and living the IT industry. With his real-life, in-the-trenches experience, Joseph brings a synergistic and strategic view of Modern Software Delivery that focuses on helping organizations increase their delivery velocity while containing costs and maintaining quality. Joseph is a speaker on behavior psychology topics in IT such as, “Thinking Fast and Slow for IT” and, the author of popular articles, such as, “Why You Need Women Testers”. Joseph has an ability to tackle tough topics and has sparked numerous penetrating conversations around re-thinking IT's role as a competitive enabler for the business.

He has an MBA and two Bachelor's in Technical Management and Electronic Engineering Technology. Joseph is a certified trainer for The Phoenix Project, a business simulation based on the book of the same. Joseph is the founder and serves as the president of the Central Ohio Software Quality and Management organization, who runs the regional professional development day called QA or the Highway, which sees an annual attendance of over 500.

October speakers, Charlie Ponsonby and Will Lytle of Plandek, presented a very well-received "Critical Delivery Metrics in the 'New Normal' World." Thanks to Eric Patel of BostonExO who donated a copy of Exponential Organizations by Salim Ismail for our raffle, and congratulations to winner Jason Zhuang!

Meetings are held on the *THIRD* Wednesday of each month from September through June, until the pandemic at the offices of RSA, 174 Middlesex Turnpike, Bedford, MA 01730. We want to serve our members as best we can and intend to resume in-person meetings when the CoVid-19 danger subsides. Sorry, we haven't figured out how to distribute free Flatbread pizza through an Internet connection.

Early participants can join a Zoom breakout room for networking 6-6:30.
(Please also provide ideas on ways to improve the online networking.)

Thanks to SQGNE Director Mike Arnold for getting us onto Zoom
and running the online meetings.

Quality is everyone's job but not everyone's specialty. Whatever your role, SQGNE helps you better understand and apply software quality to improve your job and career performance. Attending monthly meetings, reading and posting on the SQGNE LinkedIn Group, and volunteering in various SQGNE capacities all contribute to your benefit. We especially need your help with membership and communications but welcome your involvement in whatever you'd like to do.

Because of uncertainty regarding in-person meetings, we'll be conducting online Zoom meetings at least through February, which gives us the opportunity to have outstanding non-local speakers like Joe Ours. In order to present programs that help you, we need you to recommend monthly presentation topics and hopefully also speakers, including yourself. Recordings of our Zoom presentations, starting May 2029, are accessible on the Past Presentations and Calendar pages.

SQGNE is initiating economical, convenient online professional training, including “A Practitioner’s Guide To Agile/Scrum Software Development” and “CSQE Exam Prep”. Contact Darin Kalashian at or for more information and to discuss additional topics.

SQGNE relies on sponsors like Checkpoint Technologies and Flatbread Pizza of Bedford to enable us to continue our 27th season as an educational and networking forum for promoting software quality and professionals. RSA will not be hosting in-person meetings, so we need a new site north of Route 128 (ideally in the Bedford/Burlington area) for when in-person meetings do resume. Please help us identify topics, speakers, and additional sponsors. Contact Robin Goldsmith at

Please donate software/quality/testing books for upcoming raffles when live meetings resume. Thanks to member Manny Jasus for donating a bunch and to Director Bill Basinski for arranging to receive some MIT library deaccessions. We can use more, since we're essentially out of what once seemed a never-ending supply.

Link to SQGNE Community Links Page








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